Our Company and Company Policy

Tattoo Warehouse is the authorized dealer of Intenze products and Painful Pleasures in New Zealand. 

Tattoo Warehouse is a professional tattoo supply company, Our shop is located in Penrose, Auckland. Shop is open from Monday to Friday 10am - 5pm, Saturday 10am - 4pm, Sunday closed. 

Viewing is always welcome, store address and phone number, please refer to our store Contact. All items will be tested before sending out to our customers to ensure everything is working perfectly.

Warranty Provided. 

We are a tattoo equipment supplier for more than 6 years now and we would like to offer our friends the best supplies with the most affordable prices.

At Tattoo Warehouse. we strive to bring you the best qulity, the best service, and the best price. We can be sure that you will love our products and there will be no problems at all.

Our Customer Services Department is available during the opening hours listed above and are happy to answer any questions and queries you may have. They are also committed and dedicated to working with you to resolve any issues that may arise and accept that technology is not foolproof, mistakes can and do happen but we want to fix them. We're real people, and love to help out wherever, however we can, which, our proven record of top quality support reflects. If there is a problem, e.g. you receive the wrong item, or wrong size, colour etc then please contact us to get it sorted out at no cost to you. We don’t charge for return shipping.

Please email, call or text us, whatever is easiest for you. Remember to keep in touch, if you haven't heard from us, please let us know. Our goal is for you the customer to be happy.

Returns / Refunds

We do our best to serve our each customer the best that we can. If you are not satisfied with our item,please contact us as soon as you get the item.(in 24 hours) return is acceptable. Merchandise which is damaged or missing components is not refundable. Buyers are responsible for return shipping with proper packaging. On receiving items, we will refund you immediately. Items may be EXCHANGED for other merchandise or store credit within 7 DAYS of purchase provided that the items are un-used and in good working order. STRICTLY NO CASH REFUNDS.